If a customer is dissatisfied with our services, they are eligible for a refund of the amount paid for the subscription purchased within 15 days from the date of purchase.
The refund will be processed back to the original payment method used for the purchase.
The customer must request the refund within the specified 15-day period by contacting our customer support team. And NearBy will process the refund amount within 7 working days.
Apart from the refunded amount of the subscription purchase, the customer cannot demand or claim any additional compensation, refund, or reimbursement from NearBy.
This refund policy applies only to subscription purchases made directly through NearBy and does not cover purchases made through third-party platforms or resellers.
NearBy reserves the right to refuse refunds in cases of suspected abuse or violation of our terms of service.
This refund policy is subject to change and may be updated at our discretion. Any changes will be communicated to users through our website or other official channels
